"Things weren't great", Joyce told me. She's an internal consultant at a large city municipality with 7,000 staff in the Netherlands. Their social department of about 500 people showed alarming absenteeism numbers. This social department helps the unemployed citizens of this city find a job. They offer various training, upgrading…
People are wired to notice what goes wrong, what could be a threat, and what is missing. It’s what saved us during our evolution, in times of danger and scarcity. Negative comments, events, mistakes, problems and threats stand out. It’s natural, and often also reinforced by our upbringing and training.…
Kim Cameron, professor and associate dean at the Center for Positive Organizational Scholarship from the University of Michigan, is doing great work. Not only did he develop the famous Competing Values Framework and the associated Organizational Culture Assessment Instrument, he's also one of the go-to researchers on Positive Organizational Scholarship.…