"Things weren't great", Joyce told me. She's an internal consultant at a large city municipality with 7,000 staff in the Netherlands. Their social department of about 500 people showed alarming absenteeism numbers. This social department helps the unemployed citizens of this city find a job. They offer various training, upgrading…
Case story by Kanna Krishnan, part 2 Kanna Krishnan is a "positive agent" and holds a senior position in Human Resources. He is tasked with developing a progressive culture for BTC. That’s why he followed the Positive Culture Academy, as explained in part 1. BTC dreamed and defined their preferred…
Case story by Kanna Krishnan A couple of years ago, a large biotech company set up its first overseas plant in Asia where around 600 people work to date. Let’s give this real company the name BTC. Their challenge was there weren’t many skilled workers in the region. BTC hired…
What’s the tone of your voice in emails? Are you short and to-the-point, businesslike? Maybe sometimes even abrasive? Of course, you’re not at work to write a novel in emails. But using salutations in emails isn’t a big thing while the results can be incredible - as both research and…
People are wired to notice what goes wrong, what could be a threat, and what is missing. It’s what saved us during our evolution, in times of danger and scarcity. Negative comments, events, mistakes, problems and threats stand out. It’s natural, and often also reinforced by our upbringing and training.…
So you think you can change? If your culture needs to change or to improve the place to start is where you are: in current culture. What is the way we do things around here? Understanding the behaviors, but also deeper beliefs and values is essential before you start. When…