Your culture will boost performance if you start today

Is there proof that organizational culture matters? Does it determine performance? Let’s look at the ground-breaking study of Professors John Kotter and James Heskett. They studied the corporate cultures of over 200 companies (including Hewlett-Packard, Xerox, ICI, Nissan, and First Chicago) and tracked their economic performances over an 11-year period.…

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Positive Culture: attention for people

"Things weren't great", Joyce told me. She's an internal consultant at a large city municipality with 7,000 staff in the Netherlands. Their social department of about 500 people showed alarming absenteeism numbers. This social department helps the unemployed citizens of this city find a job. They offer various training, upgrading…

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