What’s the tone of your voice in emails? Are you short and to-the-point, businesslike? Maybe sometimes even abrasive? Of course, you’re not at work to write a novel in emails. But using salutations in emails isn’t a big thing while the results can be incredible - as both research and…
People are wired to notice what goes wrong, what could be a threat, and what is missing. It’s what saved us during our evolution, in times of danger and scarcity. Negative comments, events, mistakes, problems and threats stand out. It’s natural, and often also reinforced by our upbringing and training.…
So you think you can change? If your culture needs to change or to improve the place to start is where you are: in current culture. What is the way we do things around here? Understanding the behaviors, but also deeper beliefs and values is essential before you start. When…
Did you ever "catch" organizational culture while it happened? Maybe not consciously, but you did: the culture is represented and sustained in the daily (inter)actions. What do the routine, mundane interactions within your organization tell you about the current culture? Take a look at the meetings, especially. Meetings are to…
Not everyone likes to read non-fiction on vacation. It's great to read an adventure story, a detective, or a novel. However, if you feel you'd like to catch up on culture, leadership, and change here's my list of my favorite non-fiction books to date. On positive leadership, change, and culture…
A corporate CEO invited some executives to a meeting from two different levels. He asked a question and then went around the table for answers. When he got to one of the lower level executives, he said: "Sorry, I just want to hear from (the higher level) guys" and moved…